HC Libraries Frequently Asked Questions (FAQ)

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Where do I pick up the book/article I requested through Interlibrary Loan? 

106 views   |   Last updated on Jan 09, 2018   



In most cases, articles requested through Interlibrary Loan will be delivered electronically. When the article is available, you will receive an email letting you know that it is ready to be downloaded. To access an article you have requested through ILL, log-in to ILLiad. Then, in the left navigation bar, under View, choose Electronically Received Articles. You will have 14 days after an article arrives to download a copy. 


Books requested through ILL can be sent to either Dinand Library or the Science Library. The location depends on the preferences you set when you created your ILLiad account. Most students have Dinand Library set as their default delivery location. You will receive an e-mail when your book is ready to be picked up. 

Interlibrary Loan books sent to Dinand Library can be picked up from the Interlibrary Loan office on the first floor of Dinand Library. The entrance is next to the scanner across from the circulation desk, in the main lobby. The ILL office is open Monday through Friday, 8:30am to 4:30pm, but you can pick up materials outside of those hours. Once you have picked up the book, make sure to stop at the front circulation desk. 

Interlibrary Loan books sent to the Science Library can be picked up at any time by visiting the front desk of the library.